Refund Policy

Overview

TraderWaves offers a 14-day money-back guarantee so that new users can explore the platform risk-free. The guarantee applies to your first payment or subscription on TraderWaves.

Eligibility

If you cancel within 14 days of purchase, you are eligible for a full refund. After 14 days, payments become non-refundable as your subscription continues automatically.

How to request a refund

Refund requests must be made by contacting our team at info@traderwaves.com.

Processing

Approved refunds are processed to the original payment method. Timing can vary depending on your payment provider.

Fair use policy

Our refund policy is designed to help genuine users try the platform risk-free. We reserve the right to decline refund requests from accounts that show:

• Excessive usage or data volume inconsistent with evaluation purposes, or
• Multiple refund requests across different accounts.

This helps us keep the policy fair for all new users.

Contact

Questions? Reach us at info@traderwaves.com.